Underwriting & Claims Summit 2017

Ensuring greater claims and underwriting effectiveness, while still achieving customer experience improvements through sustainable and profitable operating models

Underwriting & Claims Summit 2017

 Post Show Report

Underwriting & Claims management professionals are constantly challenged with modernizing processes for greater efficiency with limited financial and talent resources; significant regulatory and compliance requirements. Revenue growth and profit are no longer sufficient benchmarks for success. Time has come for insurers to strengthen their risk assessment and underwriting mechanisms to help in curbing losses while improving claims ratio and working on improving efficiencies in policy administration. The claims and fraud monitoring process also needs to be simplified while keeping in mind challenges in distribution, pricing and claims management and these issues need to be addressed on priority to sustain growth.

In today’s economy, companies need to stand out in crowded and highly competitive markets. The pace of business is unrelenting, where today’s innovation becomes tomorrow’s status quo. Organizations should be willing to embrace transformation to gain a significant advantage rapidly over the competition.






Key Benefits

The Underwriting & Claims Summit will focus on bringing together industry experts in an open and collaborative way to share real life case studies and lessons learned, it will provide an exclusive platform that brings together industry leaders to discuss on how you can improve customer experience during the claims and underwriting process, enhance operational efficiency & quality, effectively manage risk and minimize avoidable leakage, reduce volatility of claims experience and create sustainable and profitable operating models.

Key Topics of Discussion

Day One:
  • Beyond 2020 – Creating value by paving ways to intelligent process automation
  • It’s time to optimize & modernize – emerging trends that can change the dynamics
  • Changing risks involved with underwriting
  • How can we improve underwriting – from strategy to execution
  • Underwriting for the rural market – an opportunity or obligation?
  • Integrating the value of data in the underwriting process
  • Critical challenges faced by underwriters
  • Understanding the critical challenges faced by underwriters in today’s environment
  • Digital Revolution in the claims & underwriting business – How are things going to change for the good?
Day Two:
  • Importance of creating a claims strategy that is aligned to your business strategy
  • Moving from cost centre to growth enabler – managing and transforming claims
  • Risk and fraud management in Claims – building a integrated framework
  • Driving smarter claims processing through digitization
  • Leveraging technology to help take better informed business decisions - innovate, adapt & thrive
  • Transforming claims to deliver a customer centric experience more effectively and efficiently
  • Overcoming key operational challenges in delivering a customer focused experience
  • Adopting a customer centric approach in insurance claims management in response to changing customer expectation in today’s digital age
  • Managing & developing talent for times to come

Why should you attend?

  • Industry trends – recent progress and futuristic outlook
  • Successful approaches for Improving Underwriting Outcomes
  • Transforming Claims to meet the challenges of a rapidly evolving industry
  • Customer Centricity – Dynamic delivery models for ever changing customer expectations
  • Driving smarter claims processing through digitization

Who should attend?

Insurance Sector – Insurance & Re-insurance

Who will you meet?

  • CEO, MD, COO, VP, Director, Head, General Manager from Insurance & Re-insurance companies
  • Manager & Senior professionals from -
  • Claims Management
  • Claims Operations
  • Claims Processing
  • Underwriting
  • Risk Management
  • Operational Management
  • Customer Management/Service Delivery
  • Life/Health/General Insurance Business Unit

Technology partner

Silver partner

Credit Bureau Partner

Business Development Partner

Exhibit Partners

Media Partners

Conceptualized By