Underwriting & Claims Summit 2017


Ajitpal Singh Jandoo

Head – Network Management and Service

Digit General Insurance

Ajit comes with 20 years of experience across various levels with Auto manufacturer and General Insurance companies, driving customer service, dealer network development, underwriting and Automotive claim management. Worked with RSA in Oman before joining Digit General Insurance as Head – Network Management and Service.

He holds a Diploma in Electrical Engineering from BTE, Gujarat, Executive MBA from KSOU, Karnataka and Licentiate from Insurance Institute of India.

Alok Shukla

Vice President (Agriculture & Rural Business)

Bharti AXA General Insurance

Ashok Kumar

Senior Vice President – Underwriting

Max Life Insurance Company Limited

Ashok currently serves Max Life as its Chief Underwriter and Head of Claims & Reinsurance. After graduating with a Masters in Pharmacology, Ashok continued his research work in India and Hong Kong (research areas - Neuro Pharmacology and Vaccine development). In the year 2002, he entered the world of professional reinsurance. Ashok has lived and worked in India, Switzerland, Singapore and Malaysia, building and / or establishing greenfield life (re)insurance operations for some of the world's largest reinsurers. His decade and half long experience in life and health reinsurance spans across multiple functions including Business Development, Strategy – Business, Pricing & Product, Marketing, Product development and Underwriting / Claims. Prior to his current role, Ashok served Hannover Re (life & health) India and Malaysia. In India, since inception, he played pivotal role in taking the company from a 'start-up' to 'most considered player' status. His demonstrated abilities include market positioning, market expansion- generating new business opportunities via e-distribution (online insurance), new product concepts including first ever disease specific health product, pricing strategies & process improvement for internal and external clients.

Atul Gujrathi

Executive Vice President - Motor Insurance Underwriting and Claims

HDFC ERGO General Insurance Company Ltd.

Dr. Kashyap Dakshini

Head – Claims, Underwriting & Fraud Waste & Abuse

Aditya Birla Health Insurance Company Limited

Graduate with 8 years’ experience in Clinical Medicine with Hinduja, Holy Family & Lilavati Hospitals; Private practice & affiliations with SBI, Air India, Reliance Industries; and 12 years’ experience in Health Insurance Underwriting and Claims with ICICI Lombard, HDFC ERGO and Aditya Birla Health Insurance

Dr. Sujit Sankhe

Chief Underwriter & Chief Medical Officer

IDBI Federal Life Insurance

Dr. Sujit Sankhe, Chief Underwriter & Chief Medical Officer - IDBI Federal Life Insurance Dr. Sujit is aMedical graduate(MBBS) from Grant medical Collage, J.J. Hospital Mumbai. Trained and practised as a Critical Care physician. He also holds a PGDBA (Marketing) from Wellingkar’s Institute Mumbai. Dr. Sujit has clinical practice experience of around 5 years and close to 11 years in Insurance industry. While my initial experience includes Health insurance, TPA claim servicing, last one decade is dedicated to medical and Financial underwriting. Spent lot of the time in optimising Medical Underwriting, involving underwriting big time in client servicing even as a back-office employee & Analysis and cost saving major for organization. Have been a member of team life council committee for development of product for people with disability.

Mahesh S

Executive VP & Head – Operations & Administration is the designation

Future Generali India Life Insurance Company Ltd.

Mohit Rochlani

Director (IT & Operations)

IndiaFirst Life

Mohit Rochlani, has a diverse experience of nearly two decades across some of the leading financial institutions. He is a key personnel and one of the founding members of IndiaFirst Life Insurance. As a director of IT & Operations, he oversees underwriting, one of the most critical functions of insurance as a business. His role also expands to customer service and operations. He is responsible for the entire customer and distributor journey with the company and is also responsible for the retention/ persistency of business generated.

He was responsible for setting up the entire operational processes of the company. He then took up the responsibility for revenue generation and relationship management of the Bancassurance channel post which he headed the marketing, digital and alternate channel teams of the company as its Chief Marketing Officer. He has impeccably handled various functions at IndiaFirst Life Insurance. Mohit holds Master of Management Studies (MMS) in Finance, from University of Mumbai and Bachelor of Electronics (BE), from Maulana Azad National Institute of technology.

Ganesh Iyer


Association of Insurance Underwriters (AIU) India & Association of Insurance Claims Management (AiCM) – India

Gautam Prasad

Managing Director

Audatex Solutions Pvt. Ltd.

Gautam has over 10 years of experience working in Automotive Companies such as Ford and Daimler in the USA. Also, he has over 7 years of experience working in FMCG company working in Europe. He has a Mechanical Engineering degree from the USA and MBA from INSEAD in France. He is currently Managing Director of Audatex Solutions Pvt. Ltd which is a leading technology solutions provider to Insurance Claims Industry based in New Delhi.

Gayatri Nathan

Sr. Vice President Customer Care

TATA AIA Life Insurance Company Limited

Girish V Joshi

Associate Director - Claims Services

RGA Global Shared Services India Limited

Girish is a veteran in Insurance Industry with 24 years of experience across Life Insurance & Reinsurance. He has collaborated with other Industry peers in formation of a ‘Claims Association’ and is a Founder Member and Secretary of Association of Insurance Claims Management of India [AiCM]. Girish has earlier worked with Life Insurance Corporation (LIC) of India before moving on to Birla Sun Life Insurance (BSLI) where he served for about 15 years spearheading critical functions of Claims & Risk Management, Group & Rural Operations, Business Solutions catering to Process Excellence, Risk & Quality Assurance, Projects & Vendor Management. Besides winning other accolades for Birla Sun Life Insurance, Girish has been awarded the prestigious ‘Distinguished Achiever’ Award at the hands of Shri. Kumar Mangalam Birla, Chairman, Aditya Birla Group for excellence in Claims & Risk Management. He is currently working with RGA Global Shared Services India Limited as ‘Associate Director - Claims Services’.

Girish is a Commerce & Law graduate and an Associate Member of Insurance Institute of India (III) and has completed intermediate level of Insurance Institute of Company Secretaries of India (ICSI)

Hari Shankar Mishra

AVP - Customer Service

Future Generali India Insurance Company Ltd.

Nikhil Apte

Chief Product Officer

Product Factory (Health Insurance) at Royal Sundaram General Insurance Company Limited

Nikhil Apte is an Senior Management professional with over 20 yrs of Post MBA work experience. Born and brought up in Mumbai he is a B.E.(Hons.) Electrical from VJTI and MBA – Marketing from Welingkars Institute from Mumbai. He is a seasoned Sales and Marketing professional, with multifunctional experience covering a wide range of industries viz. Industrial Marketing, Retail Assets and last 14 yrs in Health Insurance sector. He has successfully designed , developed and launched several new health insurance Products / Platforms in the Accident & Health insurance and Travel Insurance space and has done some path breaking work in the Health Insurance Industry, some highlights in his Products are – Cancer Product for woman, long term monthly payouts upto 20 yrs in a Personal Accident Product, Zonal Pricing with Non metro cities having much lower Price than Metros , Vaccination cover for animal bites, International treatment for Critical illnesses with return airfare, Family Floaters for large families with 14 relationships in one policy, Plan for High Net worth(HNIs) Individuals etc. He has about 26 successful health, PA and Travel products to his credit till date and all these plans are running in the Indian market.

His expertise include Product Innovation, New Product development, Product launches at national level, Sales & Distribution management, Risk management, Underwriting, Designing and delivering Training programs, End-End strategy formulation and execution.

He is currently working with Royal Sundaram Alliance Insurance Co. as Chief Product Officer – Product Factory(Health) since Feb’14 and previously worked with Max Bupa Health Insurance Co. for about 4 yrs in New Delhi as Sr. Vice President & Head – Products, and 7 yrs in Tata AIG General as Head – Health Insurance

Peter Haslebacher

Chief Operating Officer (APAC)

Shift Technology

Pratik Jain

Co-founder & Director


Pratik Jain is the Co-founder and Director of Morph.ai, an enterprise suite that helps businesses engage in personalised marketing and sales using ChatBots. With a rich and profound experience in social media, Pratik is a result-oriented leader, driven to establish strategies to invigorate the world of chatbots and messaging. Adept at spearheading business development, with an inherent skill for talent acquisition, Pratik excels in building and retaining relationships with clients and investors, while overlooking branding and positioning of their Bot suite.

With a keen eye over dynamics of the market, Pratik has been successful in building business from scratch to become the most successful DIY chatbot platform of the country.

Born and raised in Udaipur, Rajasthan, Pratik received his degree in B.Tech.(ICT) from DAIICT. Pratik, along with his co-founders in Morph, was ex-employee of Sprinklr, a world leader B2B social media management tool. All four of them were among the very early batch of hires in a small dev team, where they learned to work with large enterprises and build scalable enterprise software. Pratik is a budding chess master with a penchant for keeping himself abreast through reading, apart from being an avid traveller.

Praveen Gupta

Managing Director and Chief Executive Officer

Raheja QBE General Insurance Company Limited

Praveen is the Managing Director & CEO of Raheja QBE General Insurance Company Ltd. A joint venture between QBE and the well diversified Rajan Raheja Group, where the team and him are trying to build a contrarian business model. He has over three decades of industry experience in diverse markets like India; Thailand; Hong Kong and U.K.

Praveen is a Chartered Insurer, Fellow of Chartered Insurance Institute (UK) and Insurance Institute of India. He has a Diploma in Direct Marketing (IDM, UK) and is an MA from St. Stephen’s College, Delhi. He is a recipient of D. Subramaniam Award and SK Desai Memorial Prize by Insurance Institute of India. He is also a recipient of a special prize from the Geneva Association and the Group Study Exchange Award by Rotary International.

Praveen regularly writes (on diverse subjects) and speaks at prestigious national and international forums. He championed the cause of Indian insurance industry liberalization, from the very early days. Praveen was also very closely associated with the Bombay Chamber of Commerce & Industry (BCCI), where he was the Chairman of the General Insurance Committee.

Till recently he was Deputy Chair of the Chartered Insurance Institute’s Diversity Action Group and promotes the cause of Diversity by a dedicated blog (www.thediversityblog.wordpress.com). Praveen is on the Board of Education, Insurance Institute of India; Governing Council of Indian Institute of Risk Management and is a Member of the Australian Institute of Company Directors.

Rajatirmal Myana

Deputy General Manager Motor Claims

Future Generali India Insurance Co Ltd.

Sonjai Kumar

Vice President-Business Risk

Aviva Life Insurance Company India Ltd

Sonjai Kumar is a recipient of “Risk Officer of the Year 2017” award from Legal Era Magazine in August 2017. He is working in Aviva Life Insurance Company India Ltd as a Vice President (Business risk) in the Risk Management Department for over Five years. He is providing oversight risk management in the areas of Insurance and Financial risk. His key contribution is in the areas of Business Planning, Strategic Decision, Product Development, Risk Based decisions, Capital Management, Assets and Liability management, etc. He has extensive knowledge and experienced in risk management and governance frameworks, methodologies, and emerging practice, in relation to the financial services context.

He is a dedicated risk professional with the total life insurance experience of 24 years covering areas of Insurance, Risk Management and Actuarial Science. He has written several articles and presented papers in the area of Actuarial Science and Risk Management. He is passionate about taking risk knowledge forward to wider audience.

Sonjai is a Specialist Member of Institute of Risk Management, London, in the area of Financial Risk; he has also done Post Graduate Diploma in Actuarial Management from City University, London. He has also done one year executive program in Senior Management from IIM Calcutta. His academic background is Masters in Mathematics from the University of Delhi. He is also a part qualified actuary.

Subhrangshu Chattopadhyay

National Sales Head

CRIF High Mark Credit Information Services Pvt. Ltd.

Subhrangshu has been a credit bureau practioner for over 7 years; having been involved in erstwhile High Mark since 2010. He currently manages the overall sales effort of CRIF in India for credit bureau, decision analytics & credit life cycle management software. He regularly represents CRIF in industry events & has also contributed to the report of the RBI Committee to recommend Data Format for Furnishing of Credit Information to Credit Information Companies (Chairman: Shri Aditya Puri). Prior to joining CRIF, Subhrangshu spent 7 years working as a technology provider & functional lead on the mortgage lending portfolio of a global bank. He holds an MBA from IIM Culcutta & has a keen interest in Indian classical music, theatre & animation.